Keeping your finger on the pulse…

Getting off to a flying start – key notes for successful induction

Fewer companies may be recruiting at the moment and recruiting for some roles may be a  bit easier than it was a couple of years ago but this doesn’t mean but the process of getting your new recruit up to speed and working effectively has got any easier. So how do you get your new starter off to a flying start? A good induction process may hold the key.
 
“What is induction?”
Induction refers to helping an employee adapt to working in their new environment and role.  It includes the initial ‘welcome’ and providing the new employee with the information necessary to contribute safely and effectively, as soon as possible.
 
“Why is induction important?”
Research indicates that the first year of a new job is critical to whether the new recruit wants to stay in the organisation.  This means that first impressions count.  Making a new employee feel welcome on their first day and providing an appropriate introduction is vital.  Everyone knows how difficult it can be starting a new job, but offering support while the requirements of the role and organisation are being learned can help ease the way. 
 

“What are the benefits of induction?”  
• Reduces the risk of the recruitment failing and therefore the cost of recruiting again.
• Reduces the new employee’s worries about starting a new job.
• Reduces the risk of misunderstandings regarding rights and responsibilities
• Employees know exactly what is expected of them
• Helps reduce accidents
• Helps protect the employer legally
 

“What does induction involve?”
An introduction to the organisation, covering for example: 
• A history of the organisation
• Mission, vision, values, objectives
• Organisation structure
• A pre-start date visit to the organisation 
Procedures and administration, for example: 
• Emergency and evacuation procedures
• 1st Aid and accident procedures
• Safety requirements of building and equipment
• Hours, including overtime and breaks
• Emergency contact details for the employee
• Any other admin, forms and organisational procedures
• Private use of telephone / internet
• Standard of dress
• Confidentiality
• Staff facilities
 
"How long should it take?"
Getting to feel comfortable in the organisation and learning to do the job are perhaps two different things. An induction programme that starts and finishes with the first day briefing is probably going to be inadequate.
 
The level and type of support will depend on:

The role - This refers to skill requirements, job-specific knowledge, and learning period.
The organisation - size, structure, values - It is important that the induction received by the employee is relevant to the organisation.  For example in a large organisation with several new starters in the same period, a structured formal induction programme may be suitable, to ensure that everyone is included and receives a standardised level of induction.  There may be a scheduled programme of events and activities designed to induct the employees.

In a smaller organisation, this may be more informal and dependent on the organisation’s work and clients / customers at the time of the employee joining. Whichever the situation, the induction must be responsive to the needs of the individual and their pace of learning, level of knowledge and previous experience. To ensure the induction period is as productive as possible, discussing this with the employee and so making it a two-way process is ideal. Input from the employee can be particularly important when it comes to the objectives of the induction period.

The person - Everyone is different and everyone learns and adapts at a different rate.  Therefore the induction must allow for the individual’s specific needs.

Key points for employers

Good induction and support will improve new starter productivity and reduce staff turnover. Induction, whatever form it takes, must be: RESPONSIVE, RELEVANT and TIMELY.

Contact Christine on 01494 451681 or any other HR Advantage consultant for more information about how HR Advantage can help you establish and maintain a great welcome for new starters.   

 

 

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