What HR Advantage Did:
We quickly checked and updated the existing terms and conditions of employment and created a staff handbook which contained policies and information for staff.
We discussed the current performance and conduct issues, identified the priorities and suggested how the main problems could be tackled. We then supported the operations manager as she successfully took the actions required.
We now provide a tailored HRA Essentials service which includes maintaining and updating employment documentation, providing on call advice and giving specific support whenever required.
HRA Essentials
Industry Sector: B2B Services
Company Profile: A commercial kitchen cleaning company employing fifteen staff.
Situation:
The Operations Manager wanted to ensure that the company's HR documentation was up to date and to have support dealing with some performance and conduct issues.
Results:
Less risk of being caught out, the confidence to tackle staff problems and greater staff satisfaction as the business is seen to be moving in the right direction for just a small monthly fee.
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